Terms and Conditions

Payment Terms

  • Payment in full is required before the goods are shipped.
  • We accept Visa, Master Card, Discover and American Express cards.
  • Customer authorizes any/all charges associated with this order to be charged on their credit card.
  • Sorry, COD orders are not accepted.

Shipment

  • Merchandise is sold FOB Carteret, New Jersey, 07008.
  • Shipping costs will be specified at the time of check-out.
  • Delivery: our lead time is usually 1-2 weeks. In the event of stock outages, all in-stock products will be shipped within 10 business days.
  • Street addresses are required. We cannot ship to Post Office boxes.

Returns

  • Please refer to our Return Policy for more details.
  • Claims for goods damaged in shipment must be filed with the carrier. Pampa Bay will assist in filing these claims.
  • Claims for defects in workmanship and/or materials must be filed with Pampa Bay within 7 days of receipt of the shipment. Contact us at info@pampabay.com.
  • Please click here to read our Return Policy. Contact Customer Service at info@pampabay.com for all questions about returns.

Pricing

  • All orders are subject to acceptance by Pampa Bay.
  • All prices are subject to change without notice.

Various

  • Weight, measurements and capacities stated on this website are approximate.
  • Because most the merchandise is handcrafted, there will be some variations in color, texture, size and finish, as well as slight irregularities. These are inherent characteristics of the materials and processes and are not considered flaws or defects.

Contact Information

Phone:    973-784-4933

Fax:         973-784-4934

Email:      info@pampabay.com

Online:    www.pampabay.com